Free outline
Twenty minutes that make the AI policy work
A policy works only if people understand it. This is the short briefing that goes with it, team by team, with an attendance record that becomes your evidence of AI literacy.
Twenty minutes, not a day
People who do not know that a model can invent a citation will not check the citations. People who think a deleted chat has gone will not take care with what they type.
The briefing closes that gap in twenty minutes. Run it for the directors first, then each team. Repeat it when the tools change, and at least once a year. It goes with the AI policy template.
Five parts
1. The approved tools (3 minutes)
Which tools, how to sign in with your work account, and how to ask for a tool that is not on the list.
2. Three things AI gets wrong (5 minutes)
- It invents facts, including names, figures and citations.
- It is confidently wrong. A fluent answer is not a correct one.
- It follows instructions hidden in what it reads. A document, an email or a web page can tell it to do something you did not ask for.
3. Green, amber and red, from this team's work (6 minutes)
One real example of each from the team's own tasks, using the traffic-light card in the policy. For a service team: summarising a public FAQ is green; summarising a customer's complaint is amber; pasting a customer's health details is red.
4. What the business can see (3 minutes)
Conversations in the AI workspace are company records. Say how long they are kept, when they may be searched, and that they are not read to monitor productivity.
5. Who to ask, and what to do if something goes wrong (3 minutes)
The name of the owner. The promise on amber requests. And the rule that reporting a mistake the same day is never a disciplinary matter in itself.
Four things that make it stick
Directors first
If the board is still on personal accounts, the briefing is not credible. Move them first.
Their examples, not ours
Ask each team's manager for the green, amber and red examples. Generic examples do not change behaviour.
Record attendance
Name, team, date and policy version. The record is the evidence of AI literacy that customers and auditors ask for.
Collect the questions
The questions people ask are the input to the policy's ninety-day review.
Using the outline
Can the briefing be a recorded video?
A recording helps for new starters. Run it live for each team at launch, because the questions are half the value.
Is this enough AI literacy for everyone?
For staff who use the approved tools for everyday work, it is the foundation. Leaders, managers, engineers and people near high-risk uses need more, set out in the AI literacy plan by role.
Want us to brief your teams?
GOVERN chapter 3 covers the policy and the briefing together. Or we can run the briefings for you, with examples from each team's own work.